Robert Pilkington Life & Executive Coaching customer privacy notice
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This privacy notice tells you what to expect us to do with your personal information.
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My contact details:
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Post:
Little Glyn, Compton Abbas, SHAFTESBURY, Dorset, SP7 0NH, GB
Telephone:
01258920288
Email:
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What information we collect, use, and why
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We collect or use the following information to provide services and goods, including delivery:
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Names and contact details
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Addresses
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Date of birth
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Purchase or account history
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Payment details (including card or bank information for transfers and direct debits)
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We also collect or use the following information to provide services and goods, including delivery:
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Racial or ethnic origin
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Political opinions
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Religious or philosophical beliefs
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Health information
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Sex life information
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Sexual orientation information
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Lawful bases
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Our lawful bases for collecting or using personal information to provide services and goods are:
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Consent
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Legitimate interest:
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My business is a Life and Executive Coaching business with no employees. I work as the coach. The only information I collect would be information that the coachee (i.e. the individual) voluntarily provides to me or provides because I have asked for it (if it's relevant to understanding the client's goals and objectives and helping them to achieve these)​
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Where we get personal information from
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People directly
How long we keep information
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I will only retain data relating to yourself for as long you remain a client or for a maximum of 3 months after you cease being one. This information will be kept securely and when no longer needed, will be destroyed. For example, any hand-written notes that I make will be kept locked in a safe and shredded when no longer required
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Your data protection rights
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Under data protection law, you have rights including:
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Your right of access - You have the right to ask us for copies of your personal data
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Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
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Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances
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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances
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Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances
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Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances
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Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent
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You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
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If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice
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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
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Helpline number: 0303 123 1113